GDPR - Data privacy and fair processing
For the purposes of General Data Protection Regulation (GDPR), Thomson Cooper are Data Controllers. Click here to access our full data privacy and fair processing notice.
Our privacy statement
By using our site, you consent to us processing your data and you warrant that all data provided by you is accurate.
Information about us
We are TC Debt Solutions, which is part of Thomson Cooper 3 Castle Court Carnegie Campus Dunfermline Fife KY11 8PB VAT No 268913814. For more information, please see our Contact Us page and/or the footer of this website.
This Website is designed and hosted on behalf of TC Debt Solutions / Thomson Cooper by Villamill Digital Ltd (company registration no. SC546825). This Website may have links to another website hosted by Villamill Digital Ltd which enables you to access third party services.
We do not collect any personal information about website users other than:
- information provided by Users when completing forms on the website including but not limited to the contact and website registration form
- that facilitated by the use of "cookie" technology. "Cookies" are designed to enhance your online visit and permit you to access the full service within the website
Correcting/Updating personal information
If a user’s personally identifiable information changes (such as your postcode) the User can update or remove that user’s personal data by sending an email to email@example.com.
We use IP addresses to analyse trends, administer the site, track user's movement, and gather broad demographic information for aggregate use.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how Users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested.
Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and offline.
When our registration form asks users to enter information, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as the user profile page, the lock icon in the address bar of Web browsers such as Internet Explorer, Chrome and Firefox becomes locked, as opposed to un-locked or open, as will be the case for most of the time that a user is browsing the web.
If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org.
Notification of changes
If you register as a user of the website you will be asked for some basic information. Please note that registration is not required for all areas of the website, however we do encourage you to register in order to gain full access to the website content/information and online services. There are technological and operational security systems in place that provide protection for personally identifiable information from loss or misuse.
Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.
Notices and disclaimers
These disclaimers also extend the above rights to our website provider - see service agreement, terms and conditions.
As you browse www.tcdebtsolutions.com, advertising cookies will be placed on your computer so that we can understand what services you are interested in. We use Google Ads and Facebook as our display advertising partners. This enables us to present you with retargeting advertising on other sites based on your previous interaction with www.tcdebtsolutions.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.
Such cookies are used for conversion, referral and retargeting tracking and typically expire after 90 days, though some may take longer. No personal information is stored, saved or collected.
A cookie is a small text file written to your hard drive that contains information about you. Cookies do not contain any personal information about users.
Services delivered via the website such as video or embedded content from external providers may also place cookies on your machine (computer).
By continuing to use this site you are deemed to be accepting the terms and conditions and consenting to the website placing cookies on your machine (computer) as set out in the Cookies information page.